Your Privacy is Our Priority
At Hamper Colombo, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our gifting services.
Under the leadership of Dr. LJ, we maintain a standard of professional integrity and confidentiality in every aspect of our data handling.
1. Information We Collect
To provide you with a premium gifting experience, we collect the following:
- Sender’s Information: Name, email address, phone number, and billing address.
- Recipient’s Information: Name, delivery address, and contact number to ensure successful delivery.
- Payment Information: Payments are processed through secure, encrypted third-party gateways. We do not store your credit card or bank details on our servers.
- Technical Data: IP address and cookies to improve your browsing experience.
2. How We Use Your Information
We use your data strictly for:
- Order Fulfillment: Processing your order and delivering the hamper to your recipient.
- Communication: Sending order confirmations, tracking updates, and responding to inquiries.
- Safety & Quality: Ensuring the gift reaches the correct person at the correct time.
3. Data Protection & Security
We implement strict security measures to protect your personal information:
- Encryption: All sensitive data is transmitted via Secure Socket Layer (SSL) technology.
- Strict Access: Only authorized personnel involved in billing or delivery have access to your details.
4. Sharing Information
We do not sell or trade your personal information. We only share necessary details (such as addresses) with:
- Delivery Partners: To ensure your gift reaches its destination.
- Payment Processors: To safely complete your transaction.
5. Your Rights
You have the right to access the personal data we hold about you, request corrections to inaccurate information, or ask for the deletion of your data from our marketing lists.
Contact Our Privacy Officer
If you have any questions regarding this policy or how your data is handled, please contact us:
- Address: 126, Homagama, Sri Lanka, 10200
- Phone: +94 76 288 2262
- Email: contact@hampercolombo.com
Effective Date: January 2026